You Have To Get Down (WT655)

You Have To Get Down (WT655)


WT 655 You have to get down

For the past week or so Ross and I have heard noises in the ceiling.

Both too scared to get up and have a look, we called in the pest experts.

They came, climbed into the roof cavity, agreed there was something there, either a rat or a possum and laid baits and traps.

Each night we would hear the animal leave and then arrive back each morning between 4:30am and 6:00am.

Each day the pest people came to check the trap.

Nothing had moved.

“Should we move the trap closer to where we think they are?” Ross asked the pest person.

“No. They’ll come get the apple if they’re hungry”, replied the pest person.

That didn’t really make any sense to Ross and I because the animal clearly wasn’t hungry. It was coming home to sleep.

This morning I heard it trying to get into the roof about 6:00am.

“Come on Ross. We should go up there and see for ourselves.”

“I’ll do it later”, said a sleepy Ross.

“No. We need to get up there now and see what we can find”, I insisted.  “I’ll go with you.”

So we got up, got dressed, put shoes and gloves on and got the ladder and up we went.

It was difficult for me to get into the ceiling through the manhole because the ladder was a bit short. Anyway, I got up.

We had a look around. I shimmied over to the lowest part of the roof where we thought the animal was. We couldn’t see anything. There was nothing more to be done except get down.

Now the fun began.

I have a bit of a fear of heights and attempting to get down through the manhole reminded me of the day I got stuck coming down Mt Gower on Lord Howe Island. I was okay going up, but coming down and coming down face first. Now that’s a different story.

I had visions of me falling face first through the manhole and collecting the ladder as I went.

I froze. Just like the possum in the roof. I couldn’t move.

“I’m scared Ross. I can’t do it.”

Ross did his best to encourage me.

“Hold onto me”, he offered.

“No. You won’t be able to hold me.”

“You have to get down Shirl.”

“I know. I know I have to get down. I just can’t do it yet. I have to figure it out.”

“Let me show you.”

Ross stood with his two feet either side of the manhole and gently lowered himself onto his arms and then dropped his feet and legs onto the ladder.

My eyes bulging, I was terrified.

“I can’t do it. The ladder is too far away.”

“Do you want me to get the other ladder?”


I stood in the ceiling shaking and holding onto the beam above me while Ross went and changed ladders.

“You have to get down Shirl”, he encouraged.

Shaking all the way, I somehow managed to get the courage to trust myself to move one foot at a time and lower myself to sit on the edge and dangle my feet to the point where they almost met the ladder.

“A few more inches”, motioned Ross.

At last, my feet connected with the ladder.

“You did really well”, said Ross.

“Hmmm. Not something I want to do again in a hurry.”

There is something about going head first that scares me. For some reason I am much better if I can turn around and go out backwards.

In the end I did get down because I had to get down.

How about you?

What are the things that you’re scared to do, that you just have to find a way to do? There is no other option other than to do the thing that frightens you.

As Susan Jeffers says in her book of the same name, “Feel The Fear And Do It Anyway”.

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P.P.S. Our next Loyal Lieutenant Masterclass Series starts on Thursday 19th January 2023. If you want to learn what it means to be a Loyal Lieutenant (Second-In-Command) AND work on streamlining and documenting your operations and procedures, click the link to register now. Last chance to enrol is Monday 16th January.

Don’t Allow Yourself to Be Bullied (WT654)

Don’t Allow Yourself to Be Bullied (WT654)


WT 654 Don't allow yourself to be Bullied

“Everywhere I go, I get bullied”, cried Jane.

“Don’t say that”, I replied. “Because that’s what you’ll manifest.”

Our words are so important.

They are commands to our unconscious minds.

Let’s make a pact that this year, we will be very mindful about the language we use, especially when describing ourselves and our situations.

Bullying doesn’t just occur in the workplace.

It can happen with suppliers as well.

Don’t allow yourself to be bullied into accepting a product or service you don’t want.

You are the expert on you.

You know what you want and don’t want.

It’s okay to say “No”, when you don’t want something.

Here’s an example. George sought some legal and accounting advice. The advice was sound, however the strategy suggested wasn’t what George wanted to do.

“I know what they are saying is right”, said George. “But I don’t want to do it. I don’t want to start legal action. I just want to get on with things and put it down to the cost of my education, albeit a very expensive education.”

“Then don’t”, I agreed.

“Don’t allow yourself to be bullied. Thank them for the advice. You now know what your options are. Pay their bills and do what you want to do. At the end of the day, it is you who has to live with your decision.”

Just because we seek advice (from friends, family, professionals), doesn’t mean we have to implement what they say.

If you’re feeling uneasy about a decision to purchase or do something, question it. Our emotions are guideposts and if it isn’t a “Hell Yes”, then it’s a “Hell No.”

Don’t allow yourself to be bullied into buying or doing something you don’t want to.

It’s okay to say “No thank you.”

Here’s to an awesome 2023. May it be your year to be assertive.

P.S. Invite your friends to get the Weekly Thoughts delivered directly to their inbox. Go to

P.P.S. Our next Loyal Lieutenant Masterclass Series starts on Thursday 19th January 2023. If you want to learn what it means to be a Loyal Lieutenant (Second-In-Command) AND work on streamlining and documenting your operations and procedures, click the link to register now. Last chance to enrol is Monday 16th January.

2022 What A Year (WT653)

2022 What A Year (WT653)


WT 653 What a year

If you’re feeling like me, and I’ve spoken to a lot of people who are feeling the same, 2022 was a big big year.

Many of us were feeling totally exhausted coming up to the Christmas break.

I’ve had a few days off now and feeling less exhausted, although still sleeping in and looking for a nanna nap in the middle of the day.

How about you?

One of the things I’ve learned over the years is to listen to my body. In days gone past I would have pushed and pushed and pushed and kept going until my body would say “Enough!” and send me to bed for rest with a wicked cold or flu or a bad back; just enough to be annoying and stop me working.

As recently as a week or two ago, Ross challenged me with his comment, “You’re a workaholic!”.


Like I mentioned though, I am learning to listen to my body and to not push push push (as much).

Mentor, David Bayer talks about the paradox of overwhelm and one way to let go of that feeling is to recognise that everything that needs to get done in a day, gets done. That which doesn’t need to get done, doesn’t get done.

I’ve adopted this mantra and it helps.

I get done what needs to be done and allow myself to say “tomorrow” for the things that don’t need to be done that day.

Perhaps you too could adopt this mantra if you find yourself feeling overwhelmed.

Back to how I started this week’s thought with the feelings of exhaustion. If you look back at the past 3 years, starting January 2020, January 2021, January 2022 up to now, we’ve been dealing with what management consultants call “V.U.C.A.” (Volatility, Uncertainty, Complexity and Ambiguity).

According to  Nate Bennett and G. James Lemoine in Harvard Business Review, the characteristics of Volatility include the challenge being unexpected or unstable and of unknown duration (think Covid). Uncertainty – despite a lack of other information, an event’s basic cause and effect are known (e.g Covid). Complexity describes a situation that has many variables and interconnected parts. (Again Covid). Ambiguity – no precedents exist. You face “unknown unknowns” (you guessed it. Covid.)

The past 3 years have provided plenty of V.U.C.A. However, according to Bennett and Lemoine, V.U.C.A. can be misleading, so they suggest that strategy and planning can help to prepare for a V.U.C.A. world.

What will 2023 bring for you? Will you end up exhausted again because you don’t listen to your body, you continue to live in overwhelm and you fail to plan and develop a strategy for predicting and coping with V.U.C.A. or will change your responses throughout the year, anticipate V.U.C.A. and end 2023 feeling full of energy and vitality?

Wishing you a fabulous 2023. May it bring you all that you desire.

P.S. EARLY BIRD DISCOUNT for our February 2023 Leading Yourself and Leading Others Experience ends tomorrow.  Save yourself up to $1500. If you’re thinking about enrolling, do it before the 31st December, 2022. Click the link for more information

Your Learning Style (WT652)

Your Learning Style (WT652)


WT 652 Your Learning Style

You may be aware of the learning styles according to Neurolinguistic Programming:

  1. Visual
  2. Auditory
  3. Kinaesthetic
  4. Audio Digital

These are great to know for yourself and your team to ensure you make the most of your training opportunities.

What I discovered in the past few weeks though, is that there is another layer to our learning styles.

Disclaimer: this is coming from my experience and I have not researched this yet, so let’s call it a discussion.

One of my clients, we’ll call her Abigail, was commenting about how one of her team members did not access the training provided in their resource library.

Abigail kept redirecting the team member to the library and was frustrated because she expected the team member to be an independent learner.

In other words, help yourself to the training, which I might add had been prepared to cater for all learning styles above. There were videos, written instructions, verbal instructions and do it yourself instructions. Audio Digital is more about making lists in your own mind, so of course there were checklists to follow.

“I don’t understand Shirley, how come she won’t sit down and learn by herself. She is constantly interrupting other team members and asking questions, when the answers are there in the procedures”, questioned Abigail.

Hmmm. This reminded me of another conversation I had recently had with another client, we’ll call Joseph. Joseph had wanted he and I to enrol in a training course together.

I mentioned to Joseph that the course was digital and we had to learn at our own pace.

He didn’t like the sound of that.

“I want a facilitator”, he said. “I want to be taught.”

I shared this with Abigail.

“OMG! That’s right”, she said.

“She wants to be taught and I don’t have the time or resources to enable 1:1 training. I need independent learners.”

This got me thinking about my own learning style in terms of whether I prefer to learn on my own or be taught. For me, it doesn’t really matter because I just love learning.

However, I can see that it does make a difference to some.

How about you? How about your team?

Are you an independent learner or do you need to be taught by someone. Do you need a facilitator to interact with?

It’s a great concept to look at in your organisation. Whilst you may have been paying attention to the V.A.K. styles of learning, now might be a good time to go a little deeper and look to whether your team are independent learners or needing a facilitator, and if needing a facilitator, how you might be able to accommodate that.

As I ponder this, it also helps explain to me how much value our Leading Yourself and Leading Others experience is because it is fully facilitated by me, over 4 intensive days, plus follow up 1:1 coaching sessions and a mastermind session.

The online Practical Leadership membership is a different story. There’s over 3 years worth of content there and I notice that some members don’t access the content, yet they show up for the twice monthly group coaching/mastermind calls.

It’s a fascinating topic and something I want to learn more about because my mission is to inspire, educate and support you to be, do, have and feel what you want. To that end, if I’m educating you, it’s to both our benefit to know your learning style.

Something for you to think about over the Christmas New Year period. Wishing you all the very best for the festive season. No breaks here, the Weekly Thoughts will continue.

Merry Christmas.

P.S. EARLY BIRD DISCOUNT for our February 2023 Leading Yourself and Leading Others Experience ends on 31st December, 2022.  Save yourself up to $1500. If you’re thinking about enrolling, do it before the 31st December. Click the link for more information

Best You Become a Millionaire (WT651)

Best You Become a Millionaire (WT651)


WT 651 Best become a Millionaire

Jim Rohn was one of the pioneers in personal development.

He touched on mindset long before neuroscientists were able to support what he was teaching.

You know how at times, someone says something, which is almost like a throw away line and it resonates with you? It resonates so deeply that you remember it for years to come. It changes you. It changes the way you think.

Well, this saying from Jim Rohn resonated with me all those years ago.

He was telling the story about how many people win the lottery etc. and within a few years they are back to where they were financially. Many end up broke.

Jim’s line was, “If someone hands you a million dollars, best you become a millionaire”.

He wasn’t referring to the fact that you now had a million dollars and could call yourself a millionaire. He was reinforcing that you need to become a millionaire. You need to start thinking, feeling and acting like a millionaire.

Why am I telling you this?

This week I was doing some strategic work with clients. They were looking at their marketing budget. I remember Kip McGrath teaching the franchisees that your marketing budget should be in line with the revenue you want to generate, not the revenue you currently have.

For example, if your marketing budget is 10% of sales and your current revenue is $100,000, then your marketing budget is $10,000.    Ten thousand dollars won’t get you a million dollars in revenue. If you want a million dollars in revenue, you should be investing $100,000 in marketing.

“But how can you do that Shirley, when your revenue is $100,000? You can’t spend it all on marketing.”

“No, but you can get an investor to give you the $100,000 so you can generate revenue of a $1Million.”

Best you become a millionaire.

How would a millionaire think, feel and act?

It reverses the old thinking of when I HAVE something, I’ll be able to DO and FEEL something else.

No! You have to BE in order to HAVE and DO

Best you become a millionaire.

Whatever it is you want, now is the time to start thinking, acting and feeling like the person you wish to become.

Ask yourself, “How would a person who has (fill in the blank for what you want) think, feel and act?”

Model that.

Remember, if someone hands you a million dollars, best you become a millionaire.

P.SEARLY BIRD DISCOUNT for our February 2023 Leading Yourself and Leading Others Experience ends on 31st December, 2022.  Save yourself up to $1500. If you’re thinking about enrolling, do it before the 31st December. Click the link for more information

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