Leadership Archives - Page 3 of 15

What If I Train Them And They Go (WT688)

Blog

by Shirley Dalton | 1 Sep, 2023 | Blog, Leadership, Mindset

This week I was coaching with a client (we’ll call her Stacey). Stacey had some homework to submit from our previous session. She was to create a 5 minute training video using Loom.com.

We’d talked about different ways to train people in previous sessions and Stacey had resisted using Loom. “I don’t like my voice. I don’t want to be seen on camera. I say ‘um’ a lot.”

“Yeah, yeah, yeah. I only know one person who admits to liking their voice. When it comes to being seen, turn the camera off or even better, remember what Frank Kern taught me:

“People are looking at you every day. Get over it.”

So Stacey did.

She submitted the video and we watched it together on Zoom. It was a fabulous video. It was natural. It was authentic; just as if Stacey was sitting next to you, showing you how to do it.

Stacey had even made a mistake in the procedure and corrected it in real time. This was perfect because it showed how easy mistakes can be made and more importantly how they can be easily fixed.

I asked Stacey what she got out of doing the homework.

Firstly, she mentioned that she got it done because I held her accountable to do it.

Secondly, she realised how much time she is going to get back, now that she has a 5 minute training video to show others how to do a job that could take hours of her time, when a senior manager could be working on more productive or strategic tasks.

Stacey also realised that having the library of training videos and procedures means she doesn’t have to continually train people on an individual basis.

“I’ve realised how much time I’ve lost over the years training people who leave the company. I don’t get to recoup that time when they’ve left nor do I get any return on my investment when they leave. I get nothing out of it.”

This is a common experience that can result in a lack of motivation and desire to train new people, which doesn’t help the new team members.

So, if you have the responsibility of training people, have you considered creating videos in Loom.com? You’ll need a gmail account and to use the Chrome browser. It works really well for screen capturing procedures that are done on the computer.

What used to take hours to write and screenshot procedures, can now be done in minutes.

Stacey isn’t the only person I’ve worked with who has resisted using Loom. Yet those who have accepted the challenge and encouragement have become excited to do more.

If you’re resisting, please just have a go. No-one else needs to see your first couple of attempts.

As Les Brown says, “You don’t have to be great to get started, but you do have to start to get great.”

If you’re interested to know more tips and strategies to save yourself time, today is the last day to enrol for the next Loyal Lieutenant Masterclass Series. Imagine how much time you’ll get back when you know how to write the right way and how to effortlessly streamline your work.

P.S. Enrol today for the next Loyal Lieutenant masterclass series starting Tuesday September 5th. Check it out here https://shirleydaltoncourse.com/webinar

P.P. S. Invite your friends to get the Weekly Thoughts delivered directly to their inbox. Go to https://shirleydalton.com/weekly-thoughts.

I Won’t Bother (WT686)

Blog

by Shirley Dalton | 18 Aug, 2023 | Blog, Leadership, Mindset

How many times have you said or heard, “I won’t bother”?

The reason I’m mentioning it this week is because I’m thrilled to announce that I have recorded an audio version of my book, “The Loyal Lieutenant: How The Second-in-Command Brings The CEO’s Vision To Life” and 10 lucky readers will receive complimentary access to listen to the book rather than read it.

Thanks to Lee Woodward for his skill, advice, mentoring and support, we now have an audio version.

When we celebrated 13 years of Weekly Thoughts a few months ago, I gave away a complimentary enrolment to The Loyal Lieutenant Masterclass Series (which retails for $1997 and which starts on Tuesday 5^th September) and received just one reply, so of course, that one reply became the lucky winner.

I was surprised.

It made me wonder whether you have some Limiting Beliefs or are engaging in Automatic Listening, deciding that you won’t win and therefore not bothering to simply hit Reply with a “Yes Please” message.

Or perhaps your narrative goes something like, “Shirley knows me, so she wouldn’t give it to me”.

Remember, our beliefs dictate our destiny, so now might be a good time to reflect on what’s going through you mind at any given time.

There’s a great story about a man who got bogged in snow in a rural area at night. He got out of his car to get a shovel from his boot, only to find he didn’t have a shovel.

Looking around, he could see a light in the far distance. He decided to walk towards the light and see if he could borrow a shovel.

As he walked towards the light he started thinking. “Oh, it’s probably dinner time. I’ll be interrupting. They might be scared by a stranger and shoot me. There might be dogs on the property that will chase me. They mightn’t even have a shovel. They might not want to lend me their shovel.”

As he walked and walked and walked, his internal chatter got more and more negative, until he finally reached the steps of the house with the light.

He walked up the steps and knocked on the door.

A man opened the door.

Before the man could say anything, the stranded motorist looked at him, shook his head and in response to his own negative self talk, answered, “You can shove your shovel up your ……. I didn’t want it anyway” and with that turned and walked off.

Don’t let this offer be an opportunity for you to engage in negative self talk, limiting beliefs or automatic listening.

If you’d like to receive access to the audio version of the book, please click Reply and type “Yes Please”. You never know, the outcome might surprise you. It might actually be more positive than you think or expect.

So, don’t think, just do.

P.S. Our next Loyal Lieutenant masterclass series starts Tuesday September 5th. Check it out here https://shirleydaltoncourse.com/webinar

P.P. S. Invite your friends to get the Weekly Thoughts delivered directly to their inbox. Go to https://shirleydalton.com/weekly-thoughts

The Dash (WT682)

Blog

by Shirley Dalton | 21 Jul, 2023 | Blog, Leadership, Mindset

This week I had a really interesting conversation with a participant in the next Leading Yourself and Leading Others experience.

Participants complete a profile and we spend 2 hours together understanding the report and identifying what works and what gets in the way of achieving what they want.

Participants share their life stories and I feel very privileged to hear what people have done and experienced in their lives.

In our meeting this week, I commented about the poem “The Dash” by Linda Ellis, that is often read at funerals and which is about the metaphor of the hyphen that separates the birth date and death date on a tombstone.

It represents what we do between the two dates and I commented that this participant has a big dash, not that she is old, rather that she has done a lot in her lifetime.

It got me thinking about my dash. What are the things that I’ve done and experienced so far? What have I learned? And like the poem suggests, am I living life to the full? Am I living the life I want to live?

These are big questions. How would you answer them for yourself?

Are you spending time with those you love?

Do you enjoy the work you do?

Are you making a difference to others?

Is there something else you’d rather be doing?

Is there somewhere else you’d rather be living?

Let’s take the time to reflect.

Let’s think about the time we have left. (For me, I’ve decided that’s at least another 37 years.)

What do you want to be, do, have and feel?

If you’re not being, doing, having and feeling what you want, then maybe it’s time to make some changes.

What do you want to include in your dash?

P.S. If you’ve been sitting on the fence thinking you might like to register for the Leading Yourself and Leading Experience but haven’t quite committed, now might be a good time to reach out and make it happen. I can guarantee you it will change your life.

P.P. S. Invite your friends to get the Weekly Thoughts delivered directly to their inbox. Go to https://shirleydalton.com/weekly-thoughts.

Are You Shirleying Me? (WT676)

Blog

by Shirley Dalton | 9 Jun, 2023 | Blog, Communication Skills, Leadership, Systems and Processes

Thirteen years Lucky!

Today we celebrate 13 years of Weekly Thoughts.

I can hardly believe it myself. Cancel Cancel that negative thought.

I am so proud to say I have not missed one week in all that time and today is no exception, so here’s your thought.

I was coaching this week with a client, we’ll call him Jack, who was explaining how he did his best to reassure one of his employees that everything would be alright. The business is undergoing some changes. The client is a Coach personality and the catch phrase of the Coach is “we’ll figure it out”.

The employee is a Counsellor type personality and that phrase does not reassure them. The Counsellor wants certainty. The Counsellor wants a plan. The Counsellor wants to know it has been figured out before taking action NOT taking action and figuring it out.

I listened to Jack and when he had finished describing the situation, I reminded him that even though his intention was pure, telling a Counsellor type personality that they’d figure it out was actually a roadblock. It stops the conversation.

It didn’t come as any surprise to me that their conversation ended up with the Counsellor walking off, leaving the situation unresolved.

Fortunately, both Jack and the employee have completed my Leading Yourself and Leading Others Experience, so I reminded Jack of the skill of active listening.

Jack’s eyes widened as he got the Aha. “Yes, of course. OMG! Right, active listening. I’m going back to work and I’m going to active listen”.

Bravo!

So we practised to refresh his skills.

A few hours later I received a text message. “Employee to Jack, ‘Are You Shirleying me here?’ Thanks. Appreciate you.”

That little text message made me so happy. It brought tears to my eyes. It’s the reason I do what I do. I want you to be able to listen to each other; to really hear and understand each other and to be able to demonstrate that to each other. I want you to be able to get what you want and to have deep meaningful relationships and conversations with each other.

My belief is that there is nothing that can’t be cleared up in conversation. It just takes you to be willing to have the conversation; to revisit the conversation and to listen; really listen to understand what’s going on for the other.

We’re all different personalities so it also helps to understand that too, both for your personality type and the other.

If you’d like to learn or improve your skills, the next Leading Yourself and Leading Others Experience starts in August. Early bird discount ends 30^th June. Click here for more information https://shirleydalton.com/leading-yourself-leading-others-may2020/.

I’d love for you and your team to be able to recognise and appreciate when you’re being “Shirley’d”.

And to celebrate 13 years of a weekly dose of inspiration, education and support, I am giving away a spot in our next Loyal Lieutenant Masterclass Series. Retailing at $1997, it’s a 9 week online course led by me where I teach you my methodology for streamlining operations and you practise and we debrief your work so that you are getting it done during the course.

If this is of interest to you, all you need to do is reply to this email and answer the question, “What do you get out of reading the Weekly Thoughts each week?”

The winner will be announced next week.

Thank you sooooooo much for being part of my community. I am so grateful to you because without you, there would be no-one to write for.

P.P. S. Invite your friends to get the Weekly Thoughts delivered directly to their inbox. Go to https://shirleydalton.com/weekly-thoughts.

P.S. Leading Yourself and Leading Others Experience starts Thursday 3^rd August. Save $1,000. Early bird discount ends 30^th June. Thursdays, 3^rd, 17^th, 24^th and 31^st August. Find out more here https://shirleydalton.com/leading-yourself-leading-others-may2020/.

When You’re All Over The Place (WT671)

Blog

by Shirley Dalton | 5 May, 2023 | Blog, Leadership, Mindset, Systems and Processes

I have a feeling this week’s thought will resonate with many of you.

Let’s talk about how to focus when you’re all over the place; when you’re feeling overwhelmed and you have too much to do.

You know that horrible feeling you get when you just can’t focus. You can’t seem to prioritise or get into your tasks.

What do you do?

I have a few “go to” strategies that I turn to:

I tap. (I use Emotional Freedom Technique, not tap dancing.)
I breathe.
I meditate.
I go for a walk.
I sit and have a cup of tea and stare out the window.
I chant the phrases for Ho’oponopono.
I write.

When we’re in this state, which David Bayer calls the “Primal” state, we can’t think.

We can’t solve our problems.

We’re not creative because all our body and brain are doing is looking to survive.

Should I stay and fight? Should I run? Should I freeze?

When this happens, the first thing to do is to stop what you are doing and notice that you are in the primal state.

Awareness is the first step to moving out of it.

Take a breath. Calm yourself.

It sounds counter intuitive because you have so much to do and yet you’ll achieve far more and be more efficient and effective if you take a few minutes for yourself.

Another strategy that helps me is what I call my “Data Dump” method. I list everything that’s on my mind.

If I can, I use the whiteboard.

When I can see it, I can prioritise it.

I create a plan for when things have to be done.

I look to see who else can help. What can I delegate or request support for or negotiate an extended deadline?

Allowing yourself to stay in the primal state is a choice. It’s similar to worry.

There are many strategies and tools that will help you to focus and get back into the “Powerful” state.

What will you choose?

If you’d like to learn more, our next Leading Yourself and Leading Others Experience starts next week or you may prefer individual coaching.

Remember, next time you can’t focus and you’re all over the place. Stop. Become Aware. Choose.

P.S. Invite your friends to get the Weekly Thoughts delivered directly to their inbox.
Go to https://shirleydalton.com/weekly-thoughts

No Thinking Is Required (WT668)

Blog

by Shirley Dalton | 14 Apr, 2023 | Blog, Leadership

Last week I shared an activity that we do in the Leading Yourself and Leading Others experience. This week I’d like to talk about the aha’s and outcomes that participants gain from another activity.

Whilst not sharing the details of the activity, I am hopeful that this week’s thought will get you thinking about how you make decisions.

The activity is called “No Thinking Is Required, Only Action”. Participants are given a set of matchsticks and some instructions to complete the activity.

They can ask for help if they need it.

Insight number 1 – most won’t ask for help.

Insight number 2 – if they do ask for help, they get feedback. If they choose a correct match they hear someone clapping. If they choose an incorrect match, they hear nothing.

No thinking is required, only action.

Often participants sit and look at the puzzle trying to work it out. This just wastes their time.

Similarly, many people, mostly the Advisor and Counsellor type personalities have to think about things before making a decision.

The activity demonstrates that making a decision (i.e. choosing a match) allows for feedback. Feedback helps make the correct choice more quickly.

What’s your decision making strategy?

Are you a thinker or a doer?

Remember Aristotle’s advice, “The thing we think we need to know how to do before doing, we learn by doing.”

Just to reinforce the message, I remember working for Kip McGrath and in a relatively short time, he told me how much he enjoyed working with me because “I could make a decision”.

I didn’t quite understand. “What do you mean”, I asked.

“Shirley, it’s not bad decisions that send companies under”, he replied. “It’s not being able to make a decision that sends them under. You can make a decision. I like that and if it’s not the “right” decision, we just make another one”, he answered.

No thinking is required, only action. Take action towards the thing you want and look for the feedback. If it’s not going in the direction you want. Make another decision. Take action.

Life is full of feedback. Your mission this week is to be open to it.

No thinking is required, only action.

P.S. Our next Leading Yourself and Leading Others experience starts Wednesday 10^th May 2023 in Newcastle, NSW, Australia. For more info go to https://shirleydalton.com/leading-yourself-leading-others-may2020/.

P.P.S. Invite your friends to get the Weekly Thoughts delivered directly to their inbox. Go to https://shirleydalton.com/weekly-thoughts.

What If I Train Them And They Go (WT688)

I Won’t Bother (WT686)

The Dash (WT682)

Are You Shirleying Me? (WT676)

When You’re All Over The Place (WT671)

No Thinking Is Required (WT668)

Recent Posts

RECEIVE MY WEEKLY THOUGHTS

Recent Podcasts

Pin It on Pinterest