Into The Label Maker We Go (WT777)
BlogThis week I’m sharing a conversation I had with a good friend and colleague.
We’ll call him Andrew.
Andrew was telling me about one of his team members.
The team member was bemoaning his clients.
“Rather than being grateful for the work or understanding of the needs of his clients”, Andrew said, “Into The Label Maker We Go”.
He went on to explain.
The team member would mention the client’s name, throw them in the label maker and then spit out any number of disparaging judgements and labels to describe his clients.
Now, this shouldn’t be funny and yet I found myself laughing heartily at the metaphor.
I imagined the team member’s head shaped like a label maker, similar to the old fashioned “Dyno” label makers, which we would use to make sticky labels of our names etc. for school books, cases and the like.
Sadly, I think, to some extent, we are all label makers.
Recall one of your own recent conversations and notice if you threw people into your label maker, and spat out judgements and criticisms.
When we label and judge others:
- We ignore the fact that we don’t know all the facts. We don’t know what’s going on for the other to cause them to behave the way they do.
- We often project onto others, unresolved issues of our own. “She’s ignorant. She doesn’t listen. She interrupts”, complains your friend who does all of that and more.
- It limits their growth and yours. Labels can box people in. If they accept the label, they can become the label and therefore not grow and develop.
- If we normalse this behaviour, we create environments where negativity, comparison, and gossip thrive—rather than support, acceptance, and mutual respect.
- We let ourselves off the hook for having the conversation and giving the feedback about the behaviour we’d like to see changed.
So, as funny as the metaphor is, on a serious note, I encourage you to expel your label maker.
This doesn’t mean people won’t do things that upset you. Rather it encourages you to find out what’s going on, to have a look at yourself, to be open to growth and development and to create a culture of acceptance and mutual respect and hold yourself accountable for having the conversation in a positive and assertive way.
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