I’m Leaving (WT528)

I’m Leaving (WT528)

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by Shirley Dalton | 7 Aug, 2020 | Blog, Leadership

WT 528 I'm Leaving

When you’ve got good people, the last thing you want to hear is “I’m leaving”. 

Talking with one of my rockstars this week, we discussed the importance of knowing your people so you don’t get blindsided when they give their notice.

“The more I know about the people I lead, the easier it is for me”, she said.

Knowing your people is the second milestone on our Blueprint for Business Freedom. 

When you know your people, you know what motivates them. You know what they want and don’t want. You understand what’s going on for them out of work. You know what’s important to them.

Think about your team. What do you know about them? 

Are they in a relationship?  

Do they have kids? 

What do they do for fun? 

What are their goals; at work and out of work? 

What is their Love Language; how do they like to be appreciated? 

How do they like to learn? 

How do they like to be managed? 

What do they like about the work they do? 

What don’t they like? 

What are they good at? 

What are they not good at? 

Are they ambitious? 

The more you know about your people, the more you’ll understand them and the more you understand them, the easier it will be to look for a win win situation to help them get what they want, so you can get what you want. 

One of my former bosses, Kip McGrath, was a master at knowing his people. I started working with him in August 2000. By December 2000, he gave me a $5000 pay increase. He also knew I was ambitious and I loved to learn and grow and develop.

A few months later, he came to me with a proposal. “I’ll give you 3 years of management training if you give me 5 years of service.”

There was no written agreement. It was a handshake. We agreed on a number of 6 monthly milestones and each time I met them, my pay and responsibility increased.

Within 3 years, I was a senior member of the executive team and had tripled my income.

Kip was such an amazing boss and mentor. He knew his people and he always found ways to create a win win situation for his employees and the business.

Back to you. How well do you know your people?

Would you see it coming before they announce “I’m leaving”?

Keeping Yourself Accountable (WT517)

Keeping Yourself Accountable (WT517)

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by Shirley Dalton | 22 May, 2020 | Blog, Leadership

WT517 Keeping Yourself Accountable

This week, we started our first virtual LIVE online Leading Yourself and Leading Others Experience. I was so thrilled and delighted that the group passed their very first homework assignment.

“Big Deal”, you might be thinking.

Yes it is a big deal. It’s a very big deal. In over 10 years of facilitating this experience, there have only been about 3 or 4 groups that have actually passed some of the homework and only one group that passed ALL of the homework activities.

By doing the homework, participants learn what it means to be both a member of a team and to lead a team. One of the key lessons is Accountability.

What I’ve found is that there are very few people who can hold themselves accountable to finish tasks or projects, or at times even start projects. 

It seems we need to check in with someone else BUT not just anyone.

Ross and I find it very difficult to keep each other accountable. We may decide we want to do something or stop doing something and then when we falter, we let each other off the hook. We are not holding each other accountable. 

This is the reason why people join gym groups or have personal trainers. It’s what they need to make sure they show up and do the work. 

It’s what your team members require from you, the Leader. They want to know you have their back and will keep them accountable to complete their tasks or work according to the procedures.

Even your kids want to know you are watching and will hold them accountable.

Having to share your progress with another person is the best way I know to help you get something done.

Who is your accountability buddy?

Who can you ask if you don’t currently have someone?

What is it you want to achieve or complete?

How can your accountability buddy help you?

When Someone Else Believes in You (WT514)

When Someone Else Believes in You (WT514)

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by Shirley Dalton | 1 May, 2020 | Blog, Leadership

WT514 When Someone Else Believes in You

At times, we don’t always believe in ourselves and this can hold us back from achieving our full potential. 

I remember years ago, when Ross’ supervisor was promoted, he wanted to nominate Ross to take over his position. At first Ross was hesitant.

“No thanks. I just want to do my work. I don’t want to supervise anyone. I’m not management material,” he protested.

With a little encouragement from me, he reluctantly took the role. 

When he began, he had few leadership skills and zero experience. He joined one of my Leading Yourself and Leading Others experiences and immediately started applying what he learned and within a short time, became an exceptionally good leader.

The guys he supervised complimented him and remarked how much they appreciated his loyalty to them. 

A few years later, it was Ross’ turn to nominate someone to take over his position. Sadly, his choice didn’t believe in himself and wouldn’t borrow Ross’ belief, so he turned down the opportunity. Six month’s later, at a work reunion, he shared how much he regretted that decision.

In the past few weeks, I’ve witnessed a similar scenario where upper management have offered the opportunity to participate in our Leadership experience to some of their middle managers who disappointingly declined the opportunity.

Upper management believed in their people and were happy to invest in them. They were shocked when one employee attempted to negotiate for the training investment to be spent on technical training which would have benefitted the employee, not necessarily the company or the team they lead. 

If you find a similar thing happening in your workplace, ask yourself whether you need to give your people the benefit of the doubt and teach them the rules of the game or encourage them or find out whether they fit the category of those who really do not wish to be managers.

It’s been an interesting couple of weeks.

When you have someone who believes in you, say ‘Thank You’ and accept the opportunity. 

In the meantime, know that I believe in you.

The Unassuming Leader (WT505)

The Unassuming Leader (WT505)

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by Shirley Dalton | 28 Feb, 2020 | Blog, Leadership

WT505 The Unassuming Leader

This week’s thought is truly inspirational.

It’s the story of one of my clients.

I won’t name names because she would hate that.

She was sharing with me how surprised she was at the reaction of some of her work colleagues in relation to a health goal she had set for herself a few months back.

To achieve the goal takes courage, commitment and dedication, all of which she has in spades.

Unwavering in her actions and commitment over the past few months, she is making real progress towards her goal. 

“It’s more than a goal”, I remarked. “What you have is a vision and your workmates can clearly see the vision, and they have all jumped on board with you.”

She sat with that for a moment.

“I guess you are right”, she said. “I’ve never really thought about it like that.”

True leadership is about appealing to people’s emotions. It’s about getting them on board with your vision. When they are on board, they will do whatever they can to fulfill the vision.

In my client’s case, the entire company has jumped on board with her vision. They see her as a role model and they are inspired by her. Even her family members are on board as well.

She is what I call, The Unassuming Leader. She hasn’t broadcast her vision/goal. She hasn’t cajoled people into helping and supporting her. She hasn’t offered wild incentives to motivate people nor has she threatened harsh consequences.

Rather, she has quietly gotten on with the job. She’s shared her vision when asked and has simply shown up and shown the way.

Leaders are found in all walks of life and in all positions.

As John Maxwell says, “Leadership is about becoming the type of person others trust to take them where they want to go.”

In this case, they are being inspired on a daily basis without a big fan fare and they are all quietly working towards the same goal and it’s impressive to observe.

Show Them the Big Picture (WT493)

Show Them the Big Picture (WT493)

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by Shirley Dalton | 6 Dec, 2019 | Blog, Leadership

WT493 Show Them the Big Picture

This week, I’ve been focussing on leadership. I’ve been creating training videos for the next launch of our membership site as well as the quiz I invited you to take.

It’s amazing to me how things show up at exactly the right time.

Leadership is about knowing yourself and knowing your people. It also requires you to develop great people skills so you can communicate well and influence your team so that they can cooperate and achieve the outcomes.

As I was talking with one of my colleagues recently, I mentioned how important it is to share the big picture with the team.  Some will call this “vision”, however that’s not exactly what I’m referring to.

What I mean by this is to help your team understand how what they do is important to the success of the business. Show them where they fit in to the workflow. Point out the critical tasks and measures they need to achieve for the overall outcome. 

It occurred to me that often the team are taught to focus on the tasks they have to do and they may not understand why the tasks are important. 

If we don’t show them, how can we expect them to think and to problem solve if they can’t see the big picture. 

So, something to think about this week.

Have you shown your team the big picture?

Have you taught them how to think?

What Can a Dog Teach You about Leadership (WT485)

What Can a Dog Teach You about Leadership (WT485)

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by Shirley Dalton | 11 Oct, 2019 | Blog, Leadership

WT485 What Can a Dog Teach You About Leadership

The past few weeks, we have had the opportunity to “dog sit”. It has been a fantastic experience, especially when it comes to implementing the leadership training I provide for others.

The first night was a bit rough. I am assuming the dog was missing its owners. He didn’t understand where they were and who these two new people were, so he did his best to assert himself as the leader of the pack. 

The next morning, Ross and I decided that one of us had to assume the leadership role.

Here’s some leadership principles that the dog taught us:

  1. There can only be one leader.
  1. Consistency is key, especially if you make new rules.
  1. Praise and reward go a long way.
  1. You must be present and give people (and dogs) attention, lest they start looking for it in ways you would prefer they didn’t.
  1. Adaptability and flexibility are also key skills for success (survival).
  1. Gestures work better than yelling.
  1. Teaching new skills requires patience and good communication skills. Not everyone speaks your language.
  1. If somebody does something wrong, it’s best to discipline them straight away, in a firm and caring way.
  1. You must plan for and allow time for fun.
  1. Systems and routines help to maintain order and increase efficiency.
  1. Clean up your mess as you go.
  1. It’s ok for the leader to learn new skills as well.
  1. Sometimes you have to change the environment to change behaviour.
  1. How you structure your teams and choose your personnel can have a huge impact on the results. (The dog next door influenced our dog to dig holes so they could socialise together, and get up to all sorts of mischief, not to mention the possibility of truanting.)
  1. Your team know when you’re out of sorts. (I was sick with a cold over the weekend and he sat by my side the entire time, giving me great comfort and support.)

Who says an old dog can’t learn new tricks? I certainly did.

The dog we looked after was an 11 month old puppy, full of beans and energy and lots and lots of love.  The more attention he got, the more pats (Touch love language) and belly scratches, the better he behaved and the more fun we had.

Makes you think, who really was the leader and who learnt the tricks?

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