Permission to Speak Freely (WT535)

Permission to Speak Freely (WT535)


WT535 Permission to Speak Freely

This week Ross and I hired a room at the local library to create some training videos for a 9 Day Business Freedom Challenge I’m about to launch (for just $9 if you’re interested).

Following my Blueprint for Business Freedom, the very first step is to Know Yourself.

As part of the challenge, participants are encouraged to raise their self awareness by asking team members and family and friends to give them some feedback about how they show up in the world.

I referenced the military term “Permission to Speak Freely”.

All too often I find that people at work will not speak freely. This distresses me because I have the belief that there isn’t anything that can’t be cleared up in conversation. (Yes you can reword that to be in the positive, however I like it expressed that way.)

Time after time I attend meetings for clients and team members speak freely to me and yet when they have the opportunity to address their colleagues or managers, they fall silent.

As leaders it is our responsibility to create a safe space.

If we don’t encourage our people to speak up, we lose the opportunity to understand what’s really going on and to be able to resolve any issues.

It’s too late after people have left. I remember when Ross resigned from one of his positions, his immediate supervisor actively avoided conducting an exit interview, even though Ross requested one. The supervisor was not open to hearing the feedback. Of course Ross has completed our Leading Yourself and Leading Others Experience so he was able to assert himself without being inflammatory, however he wasn’t afforded the opportunity.

What’s happening in your organisation?

Are you actively encouraging people to speak freely or are you unconsciously telling them that you don’t want to hear the feedback.

My best clients are those who are open to the feedback. They don’t always like it however they listen and then take action. I’m the same. I don’t necessarily enjoy receiving negative feedback, however I do appreciate it because it gives me the opportunity to improve and to fix things.

So you have permission to speak freely to me.

Are you up for the challenge? Will you give your team the same permission?

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It’s Not Until You Do It That You Learn How to Do It (WT400)

It’s Not Until You Do It That You Learn How to Do It (WT400)


WT 400 It's not until you do it that you learn how to do it

Each week there seems to be a theme that presents itself a number of times. I guess that’s the universe making sure I get it.

This week, the theme was all about taking action and getting feedback in order to learn how to do it better.

Working with a long term client, I flew to Canberra to provide some training for their managers and sales reps. 

Together we created the content for the program and delivered it as a pilot to ensure we had it right before rolling out across the company. 

Remembering last week’s thought – Plans are Useless but Planning is Essential – we had certainly planned for the training. 

And now that the training has been delivered, it’s easy to analyse what worked and what didn’t work. 

Little things like the start and finish times for the program could have been changed to suit the hours the team were used to working, rather than the hours I generally do for the leadership program. 

Having the materials couriered ahead of time would have saved me some excess baggage fees with the 17kg of folders and books and resources that flew with me. (Thank God my bag didn’t get lost or I would have been in a real pickle.) 

It was only through delivering the material that I could determine the right amount of time to allow for different activities. The participants seemed to catch on to some concepts really quickly which means I can shorten the amount of time allowed for future participants. Other concepts that I thought would be completed fairly quickly actually took a lot longer because the participants were totally engaged in discussing how it applied to them. 

It’s not until you do something that you learn how to do it. 

Another example; our makeup artist for The Powerful Marketing Video Event allowed 60-90 minutes per attendee. We were all pleasantly surprised to find we only needed 45-60 minutes. This feedback makes a huge difference when we are planning for future events and the number of people we can comfortably film to help them market their businesses. 

And just yesterday I joined an exercise club. This morning I was quite anxious about using the equipment without having been trained. Again, it’s not until you do something that you learn how to do it. Tomorrow will be easy! 

Thinking about you and your business; how does this apply to you? What are some of the things that you might be procrastinating on because you think you have to figure it out first before taking action? 

I encourage you to simply take action. In fact, one of the games we played demonstrated this concept beautifully. The instruction was “No thinking is required – only action”. All the participants had to do was listen to the feedback. They received a clap for taking the right action and silence for the wrong action. No thinking was required. 

What will you take action on this week? Are you open to the learning and the feedback?  

The quickest way to learn is to do it.

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