I’m absolutely fascinated by people’s behaviour.
I’m fascinated by what makes us tick.
I’ve been watching some of the personal trainers at the gym as they walk around with their clients.
They seem to laugh and joke with their clients and then when they make eye contact with us “non-clients” they just seem to stare.
Wouldn’t you smile at everyone?
Just from a marketing perspective, if I was a trainer I would be making sure I engaged with the “non-clients” because they could very well become clients.
If I was going to choose a trainer, I’d choose someone whom I felt comfortable with. I’d choose someone who seemed friendly.
I don’t get it.
What is it with people in the gym? They just don’t seem to smile.
One of my clients tells me that he doesn’t make eye contact because he just wants to go and do his thing and work out. It’s a stress relief for him as much as a physical thing.
Okay. That’s reasonable.
But the trainers?
If we delve into their psychology, perhaps they’re insecure too. Perhaps they’ve got imposter syndrome and think we’re judging them for the exercises they give.
Who knows?
Which is why I am fascinated by people.
What we see on the outside is often not a reliable indication of what’s going on inside.
We get taught as children to wear masks. To show up in an acceptable way. To do as our parents tell us.
Still, it wouldn’t hurt to smile.
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