Accountability – Your Team Actually Want It (WT472)

Accountability – Your Team Actually Want It (WT472)


WT 472 Accountability - Your team actually want it

As a leader or supervisor, it’s our responsibility to ensure our team are on task.

When they lose focus, come in late or produce poor quality work, it’s up to us to find out what’s going on, and if necessary, have THAT conversation with them.

It’s often uncomfortable and something we put off and yet it is our job to hold people accountable.

The interesting thing though, is that people actually do want to be held accountable.

Why? Because it shows we care.

Secondly, people do want to achieve and they want to know you are watching and interested in their performance.

Thirdly, it’s often easier for us to be accountable to someone else rather than ourselves.

Talking with a client this week, she shared how she made sure that she did her homework because she knew “Shirley will ask and hold me accountable” (and of course I did). 

She also realised that she has her own cheer squad for some personal goals and this helps motivate her to complete her actions because she knows the cheer squad are watching and they will know if she doesn’t fulfil her commitment. 

As you read this you might be disagreeing, (as Ross did). “No, Shirley, my team hated me holding them accountable. They hated it when I confronted them and encouraged them to get back on task.” 

“Perhaps, however at the end of the day, if you asked them what sort of leader they would prefer and who they respected the most, I can tell you, it would be the one who held them accountable and helped them to fulfil their potential.” 

Grudgingly, Ross agreed. 

What do you think? 

Are you willing to step up and hold your team accountable to experience the difference or will you continue to be N.I.C.E. (Nothing In me Cares Enough to tell you truth)?

Your People are Looking For Leadership (WT437)

Your People are Looking For Leadership (WT437)


WT 437 Your people are looking for leadership

Remember a few weeks ago, I mentioned I would ask for your opinion on leadership and management; well today is the day.

You can answer even if you don’t currently lead a team. Here’s the link for you to answer:

“When it comes to leading and managing your team at work, what’s the single biggest challenge or frustration you’ve been struggling with? (Please be as detailed and specific as you can.)

Here’s why your people are looking for leadership:

“Leadership” is one of those words that many people find difficult to define. We all have our own perception and understanding of what it means to be a leader and to be led. Sadly, many of us have experienced poor role models and as a result, we perpetuate the problem because we don’t know any different. 

Leadership guru, John Maxwell, defines leadership as “becoming the type of person others trust to take them where they want to go”. Great leaders connect with their followers because the followers trust them. They trust the leader to look out for them and in return they are loyal and will do what’s necessary to get the job done. 

How do you become this type of person? Firstly, by knowing yourself and your people and secondly by learning skills such as; The Language of Leadership, The Art of Delegation, Giving Meaningful Feedback, Listening and Coaching and Mentoring. 

Good leaders connect emotionally and focus on doing the right things, whereas good managers focus on getting the tasks done and doing things right. There is a big difference between leadership and management and they are not mutually exclusive. 

Leadership and personal and professional development are topics I am extremely passionate about. The Return on Investment (ROI) for people who have the courage to look at themselves and how they show up in the world and how this affects their people is profound. Benefits include greater productivity, increased profitability, more harmony at work and at home, less complaints and conflict, better relationships, improved confidence and less stress.  

I’d love to know what your specific challenges are around leading and managing your teams at work. Please click on the link below to answer the question and I’ll share my findings with you when I have analysed them, in addition to sending you my Top 10 Leadership Skills series. 

Here’s the question again: “When it comes to leading and managing your team at work, what’s the single biggest challenge or frustration you’ve been struggling with?” Please be as detailed and specific as you can. Click on the link to answer.

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