WT 625 Shirl wants one

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Last week I attended the Lake Macquarie Women in Business Network and gave a presentation on How Your Personality Affects How Well You Lead.

It was a lot of fun with a great group of ladies.

We went through the REACH profiles and had a giggle at some of the differences.

This week’s thought continues the theme, however I didn’t find the example I’m about to share, as funny.

Here’s what happened:

Ross has a mate whose mum has dementia and yet she is still able to sew. She makes beautiful little zippered bags for your cosmetics or coins etc. and some lovely bags to hold your pegs, which clip onto your clothesline.

Ross’ mate was visiting his mum on the long weekend.

I asked Ross if he could call his mate and ask if his mum had any more peg bags.

I overheard Ross leaving a message for his mate.

“Has your mum got any more peg bags? Shirl wants one.”


“Wow! That is such a Driver comment”, I said to Ross.

“What do you mean?” he asked.

“Straight to the point. No niceties, no rapport, no manners”, I replied.

“What’s wrong with that?” he said. “You do want one.”

“Yes. I do want one, however that’s not the way I would have asked.”

“So what would you have said”, he challenged.

“I would have shown appreciation for him and his mum. For example, hey Shane, Shirl really loves those peg bags that your mum makes. She was wondering if she has some, could you please bring one back for her.”

“There’s no need for all that”, says Ross. “You want one. I asked.”

Oh dear!  That’s an example of the difference between a Driver personality and a Coach personality.

At the end of the day, I suppose neither is right or wrong. We are just different. The important thing is to use the right “language” for the right personality.

How would you have asked? What would you have said?

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