The other morning, I heard a huge bang, then a thud and then again and again.
As I looked out the window, I could see my neighbour’s house being demolished.
A fence around the perimeter proudly displayed the name of the contractor and the services they provided.
That same afternoon we had to call our plumber because the handle broke off our tap in the sink in the ensuite.
I also received a call from a prospective client asking if I could help them with their systems.
I started to contemplate these seemingly random events, as I do.
I shared my findings with Ross, “Business is Problem Solving”, I said.
“What are you talking about?” he asked.
“Well, a lot of the time I feel awkward when it comes to having a sales conversation, but when you look around, business is actually problem solving.”
He looked at me quizzically.
“The neighbours want to rebuild. They need someone to come and demolish the old house. We needed our tap fixed. We called the plumber. My clients need systems and processes, they call me. It’s just problem solving. It’s just helping people to solve their problems.”
We started listing off all the businesses we use on a regular basis.
The list was very long.
When you think about it, it’s amazing how many problems we have and how many businesses have been created to solve problems for people.
I just love thinking about and talking about business.
I’m so impressed and in awe of the many different business ideas that people come up with and often, it’s to help others who are having the same problem that they solved for themselves.
Take a look at your business. It doesn’t matter whether you own it or work in it or both.
Think about the consequences for your customers if your business did not exist. I’m talking about your industry, not just your business and leaving it to your competitors.
Imagine if there were no real estate agencies. How would we buy and sell our homes.
What if there were no grocery stores? How would we feed ourselves?
Where would we get our clothes from if there were no fashion designers, fabric manufacturers, clothing manufacturers, wholesalers and retailers or the web.
I just marvel at how things work.
I’m grateful for all the businesses that help Ross and I solve our problems. Thank you!
Your job this week is to come up with your own list.
Think about all the products and services you use to help you solve your problems.
At the end of the day, that’s what business is for. Business is Problem Solving.
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