Good manners, polished personal presentation and social grace are the foundation of good business skills. Every employee is a representative of your company and its brand, and it is important they are making the right impression at every touch point with your customers and clients. Navigating the corporate world with confidence and composure as well as understanding what is appropriate and when, can be tricky, especially for those starting out in their careers. In this episode you’re going to learn the tools to tackle any business or social situation with ease and grace to make a lasting impression, for all the right reasons. Etiquette Trainer Heather Bruce shares the Do’s and Don’ts to help you shine in any situation.