Blog
What’s Your Pillow Talk? (WT516)
The past few weeks, I’ve been focussing on my business and digging deeper into who it is I serve and how I can help, and of course, that means digging into the language I use to help my ideal customers identify themselves. I was first introduced to the concept of Pillow Talk by Lisa Sasevich. Pillow talk is different to marketing speak from marketers and copywriters. Pillow Talk is the language your customers speak. It’s what they say to each other when they are laying in bed talking to each other. For example, “Honey, I don’t know how we’re going to pay the mortgage this month. I...
Feedback – Giving and Receiving (WT515)
Firstly, a warm welcome to our new Weekly Thoughts readers. I’m so thrilled to write to you each week. I trust you’ll find the messages helpful, inspiring and educative. We’ve been going almost 10 years and I’m so grateful for all our readers. Thanks for showing up. This week, we’re talking about being open to both giving and receiving feedback. I was coaching with a client this week, and we'd almost finished the call when he mentioned one last topic. I was looking at the time and knew that if mentioned the thoughts I had, we would definitely go over time and I also had a presentation...
When Someone Else Believes in You (WT514)
At times, we don’t always believe in ourselves and this can hold us back from achieving our full potential. I remember years ago, when Ross’ supervisor was promoted, he wanted to nominate Ross to take over his position. At first Ross was hesitant. “No thanks. I just want to do my work. I don’t want to supervise anyone. I’m not management material,” he protested. With a little encouragement from me, he reluctantly took the role. When he began, he had few leadership skills and zero experience. He joined one of my Leading Yourself and Leading Others experiences and immediately started...
If It Doesn’t Feel Good… (WT513)
Firstly, a big shout out to John Lizzio for correcting my reference to Steven Covey’s story about sharpening the saw in last week’s thought. “In Covey’s story of the two lumberjacks, one worked through. The other sharpened his saw for 10 minutes each hour. And cut more.” Thank you, John. This week I’d like to look at your feelings. Your feelings or our emotional guidance system can signal to us that our thinking is off. Here’s an example. I recently provided some online training for clients. At the end of the training, I collapsed back in my seat and started to criticize myself. “Oh, that...
Are You Getting What You Wanted? (WT511)
With all the doom and gloom, and fear and stress around COVID-19 at the moment, I’ve been fascinated to see that many of my clients are actually manifesting what they want. Have a look back over the past year or so and recall the things that you said you wanted to be, do, have or feel and see if some of them haven’t actually manifested through COVID-19. Here are some examples to show you what I mean: 12 months ago, I said I wanted an online business. Boom! Overnight a few weeks ago that’s what I got. All of my face to face consultations and training events were cancelled. Online business...
Be the Client (WT510)
If you’re struggling in business right now, be the client you want to attract. This was something I learned years ago from Lisa Sasevich. What does it mean? It means showing up how you want your clients to show up. For example, paying your bills on time. If you want your clients to pay their bills on time, pay your bills on time. If you want your clients to respect you, respect your suppliers. If you want your clients to show up and invest, show up and invest. Now more than ever, we are being tested to walk our talk. Our integrity is on the line. Here’s what I’d like you to do. Make a list...
What is Everyone Else Doing (WT509)
This week, I want to talk to you about a concept called “Social Proof”. It’s a psychological construct. In his book, “Influence”, Robert Cialdini describes it in great detail but I’ll give you the brief version here. Stick with me, it’s very relevant to what’s going on in the world today. “Social Proof” in this context refers to people checking to see what other people are doing before they take action. We’re not talking about “Social Proof” in marketing where you get a third party to endorse you and give you a testimonial, although I can see where that came from when you look at the...
She Who Adapts Succeeds (WT508)
In these challenging times, I want to take the opportunity to remind you that he or she who adapts succeeds. No-one knows what’s going to happen as a result of the Corona Virus and this uncertainty causes many people to go into what David Bayer refers to as the Primal State of Being. The Primal State matches to our Sympathetic Nervous System – the fight or flight system. In times of real danger, you need this to either stand and fight or run, but let’s be clear, there is a huge difference between being in danger and being in fear. Emotions such as stress,...
Would You Like a Photo Taken? (WT507)
I’ve been listening to Robert Cialdini’s audio book “Influence” as I’ve been driving around Tasmania. One of his 6 principles to influence people and encourage compliance is “Reciprocity” or in other words, “You scratch my back, I’ll scratch yours”. This week, I was fascinated to watch the psychology in action. We went for a walk to Wineglass Bay lookout in the Freycinet National Park in Tasmania. It was about 1.5 hours from the carpark through absolutely stunning landscapes of rocks and trees. Of course we were not the only tourists making our way to the lookout. When...
How to Lose $75 in Income in Less than 2 Minutes (WT506)
As we’ve been travelling around Tasmania, we wanted to learn about and see some Tasmanian Devils. Ross searched the internet to find out opening hours and prices for a Tasmanian Devil attraction near where we were staying. We arrived at the venue. After greeting us and asking if we wanted to enter, the salesperson said, “Your contribution is $37.50 per adult, which includes a donation to further research, etc.” “Oh, that’s more than we read on the website”, I said. “Was it our website?” she asked, as she proceeded to look it up, telling us that we were wrong and here it was to prove it. Ross...