For 25 years, Jill Raff has been trained to the highest levels of world-class service delivery, both front-and back-of-house – where impeccable is mandatory as a graduate of Le Cordon Bleu, Paris, cooking within Michelin star and renown restaurants; Food Styling for cookbooks, Food and Wine, Godiva, and across major network morning shows.
Jill is so obsessed with delivering extraordinary customer service that she has created her proprietary ‘7 Ingredient Customer Experience Transformation’ process. Recognising each company’s unique needs, it formulates their customised roadmap for long-term happy employees and long-life loyal customers through Transforming Transactions Into Interactions™, so your customers become your marketing salesforce. Her formula has proven successful across industries as diverse as fashion design and real estate.
Jill’s strength lies in creating freeing profitable solutions that enable your business to run harmoniously without the owner attached to it 24/7.