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Should I Say Something? (WT556)

Should I Say Something? (WT556)

DISCRETION Should I Say Something? WT556 Sean had a dilemma. His teammates had confided in him. They shared information with him that affected the business. He didn’t know what to do. “Shirl, I am in a real pickle here. I want to maintain confidentiality, but I feel really strongly about what they told me. I don’t know what to do. What would you do?” Now anyone who has worked with me knows that it’s not for me to answer that question. We know that the person with the problem is the best person to solve the problem. The best way to help is to listen (actively) and to ask the questions that...

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What Are You Going To Do About It? (WT555)

What Are You Going To Do About It? (WT555)

This was the question the guy at the counter asked Ross when Ross pointed out the damage to the bumper bar on our motorhome. “What am I going to do about it? Ross repeated the question. “I’m not going to do anything. You’re going to get it fixed. It was you (as in their company) who damaged it”, Ross continued. We had taken the motorhome to get its yearly service on the truck and engine. It was also due for registration, so we needed a roadworthy certificate. We had only recently had the bumper bar replaced after waiting almost 12 months. “How about you get it fixed and we’ll waive the...

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When You Can’t Decide (WT554)

When You Can’t Decide (WT554)

I don’t have any trouble making a decision, unless I can’t make a decision. That sounds odd, don’t you think. Here’s what I mean. Ross and I had wanted to get e-bikes for about a year now. About a month ago we decided to purchase them. (As a side note, you haven’t made a decision until you take action.) Ross did the initial research to get a ballpark figure for what the bikes might cost. There was a huge variation in price. We narrowed it down to a couple of brands. Ross researched the distributors and stockists (many of whom had none in stock). Finally he found a business that specialised...

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She Covered It Up (WT553)

She Covered It Up (WT553)

It was a beautiful sunny morning with a gentle breeze blowing as Ross and I walked along the beach, simply enjoying each other’s company and the coolness of the water as it teased us washing over our toes. I was in absolute heaven. As we walked, we came towards a woman with a dog. “Oh God!” I nudged Ross. There, right next to the lifesaver’s flag pole, a large dog squatted and hunched its back. “It’s doing a pooh”, I explained. I looked at the woman. She was looking around to see if anyone saw it. Yes, we saw it. And then …. She covered it up with sand. She kicked sand over it. I was...

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Developing Your Team’s Potential (WT552)

Developing Your Team’s Potential (WT552)

Let me ask you a question. Do you know what people think of you and how highly they regard you? This week I was talking with one of my legends; we’ll call her Vanessa, about an Introduction to Management workshop that I’ll be presenting on Tuesday 2nd February in Gosford, NSW. I was explaining why I was invited to run the workshop at Realtair Academy by Lee Woodward, Creative Director for Realtair. Lee has trained thousands of real estate agents over the past 20 years and has been instrumental in the growth and development of some of the most successful real estate businesses. He mentioned...

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Notify Your Face (WT551)

Notify Your Face (WT551)

Have you ever witnessed someone say and do something that just made you cringe? For me, it was about 13 years ago, whilst I was a participant in a training program. The presenter was proudly telling her story about how she confronted a local checkout operator. “Are you happy?” she asked the checkout operator. “Yes”, replied the young girl. “Well, notify your face”, boomed the presenter and laughed heartily. Wow! I didn’t think that was funny. I didn’t laugh. I thought it was cruel and righteous, which brings me to my point this week. We all have different personalities; some are gregarious...

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Being on a Team Makes a Difference (WT550)

Being on a Team Makes a Difference (WT550)

Playing Finska, (a form of skittles) on New Year’s Eve, I didn’t know the rules. I didn’t know the strategies and I certainly wasn’t very good. As I moved off the field after having my zero score turn, yet again, I heard another player refer to her team members. “Are we playing in teams?” I asked. “Yes. We’ve all been allocated to a team. There are 4 teams.” “Oh”, I said. “How do I find out whose team I am on?” “Just go and ask over there, to whoever has the score sheet.” I found out who my team members were and immediately went and apologized for my lack of contribution to our overall...

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Life is Always Working for You (WT549)

Life is Always Working for You (WT549)

This time last year I was preparing to fly to the US to graduate as a Transformational Mindset Facilitator with David Bayer. The year ahead felt full of possibility and excitement. Two months later, in March 2020, I again headed to the US to attend David Bayer’s 3 Day Powerful Living Experience. At the same time, another world-wide event started to make its impact on us. Of course, that was COVID-19. As we flew back to Australia from Orlando, via Dallas, Sydney, Melbourne and Launceston, it felt like the world was shutting down behind us. Like the ending scene in the TV show Get Smart, where...

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Christmas Comes Every Year Whether You’re Organised or Not (WT548)

Christmas Comes Every Year Whether You’re Organised or Not (WT548)

It’s Christmas morning and I’m a little late with our Weekly Thought. Firstly, wishing you a very happy Christmas or Holiday Season. It’s been a big big year for all of us and with all the challenges, there are still so many things to be grateful for. I’m grateful to be on this journey with you. What an adventure we are having. This adventure called Life. It’s not about the destination because we’re all headed to the same place; back to where we came from. It’s about the adventure; it’s about the journey. As I reflect on my journey, I am grateful for some wise words of wisdom from a group of...

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Take Some Time For Yourself (WT547)

Take Some Time For Yourself (WT547)

Do you need permission to take time for yourself? If so, consider your leave application approved. I remember, years ago, I was working with an Ayurvedic Holistic Practitioner. At the end of the session she invited me to make another appointment. “Do you have anything after hours?” I asked. “Why?” “Well, I work through the day and I have employees”, I answered. “Shirley, you own the business, right?” “Yes.” “You work late at night, some days?” “Yes, of course.” “You work weekends?” “Often.” “Then how come you won’t schedule an appointment for yourself during work hours when you know it’s...

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